Thursday, February 9, 2012

Annoying Retail Companies

Does anyone else find it super annoying that stores have to have people sign up for their personal credit cards?
Sears employees are required to ask every customer if they want to sign up for 1 of their 3 credit cards otherwise they get written up. But who would want that card?? It has a 25% interest rate! Nobody wants to sign up that! Why would the employees be judged on their performance based of the credit applications they have? Isn’t the customer always right? If they don’t want it, then they don’t want it.
Kohl’s also has their own credit card. The employees are required to ask about the customer signing up 3 different times during the single transaction. 3 times?! Really?! Are they going to suddenly change their mind once you ask them the third time as opposed to the first two?
I think it’s really annoying that retail companies do that. If you’re really going to revolve around customer service, the question needs only to be asked once and if the customer says no, then it shouldn’t be brought back up.

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